Return & Exchange

This page is maintained by Sitare Wargi to answer common questions about returns, exchanges, and refunds.

7-Day Return Policy

We accept returns within 7 days of delivery, provided the item is unused, unwashed, and in its original condition with all tags attached. Items must be returned in their original packaging.

Eligibility

• Items must be returned within 7 days of delivery.
• Items must be unused, unwashed, and undamaged.
• All original tags, labels, and packaging must be intact.
• Customised, altered, or sale items are not eligible for return or exchange.

How to Request a Return

To initiate a return or exchange, please contact our customer support team via WhatsApp or email with your order number and reason for return. We will guide you through the process and arrange a reverse pickup where possible.

Refunds

Once the returned item is received and inspected, refunds are processed within 5–7 business days to the original payment method. Shipping charges are non-refundable.

Exchanges

Exchanges are subject to availability. If the requested size or style is unavailable, we will offer a refund or store credit as per your preference.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund at no extra cost.

Contact Us

For return or exchange support, reach us at hello@mail.sitarewargi.com or WhatsApp +91 98765 43210.